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SYSTEM
REQUIREMENTS:
IBM compatible 486 or higher with 4Mb RAM,
15Mb free disk space
SoftLINK runs on :
Win 95/8, Win NT , Win ME, Win2000, and Win XP.
IPX/SPX, NetBEUI and TCP/IP.
COMPONENTS
SUPPLIED:
The 'Tutor' is the PC that views/takes over a student PC.
The 'Student' is the PC that is viewed or taken over.
Synchronized Multimedia Player for WAV, MOV, AVI, MPG, etc. files
TECH SUPPORT - BEFORE YOU CALL:
We hope that you will not experience any problems while using SoftLINK.
However, in the event that you do have a problem and need to contact us we would be grateful if you could provide us with the following information to assist in logging and resolving the issue as efficiently as possible:
- Your Name and Company Name.
- Details of how we can contact you (email address and/or telephone number).
- The SoftLINK Version that you are using.
- The Serial Number (if you have already purchased) of your SoftLINK product.
- Details of the operating system(s) your SoftLINK product is installed on.
- The Network Protocol being used by your SoftLINK product.
- Details of the Display Adapter installed in the machines(s) that your SoftLINK product is running on (including Manufacturer, Model and Software driver version).
- The frequency of this problem and number of machines displaying the problem.
- A full description of the problem including details of any error messages or warnings that are displayed.