I'm always so impressed when I call or email ACS! I receive quick email replies. I get a live person when calling, and Todd has been a great support on the technology side. Not to mention, SoftLINK (Windows) and Assist (Mac) are great products - they are easy to use and configure and we have lots of options for managing our devices. For these reasons, we have selected to use SoftLINK and Assist for our school's computer management software.