We were delighted at the ease with which DNA and ServiceDesk integrated and complemented each other. DNA has gone a long way to helping us resolve issues quickly.

We have the ability to see exactly where all our PCs are - and with DNA pro-actively finding new devices on the network, it has been a real time saver.

With DNA, I can generate reports to see results and savings. This is an important feature for us as we weren't able to do this with any other products we had tried before.

It attests to the old adage, "build it, and they will come." We very much value it and it's an important part of our teaching in that lab. Several colleagues in our department use it. That lab is seen as real desirable, and has made many projects possible, besides our teaching. Don't know how we did without it. I'm thinking about putting some material about it up on my website, as I think it's really a cool set of tools for us. I remember your helpfulness and support, and have appreciated them very much.

A really useful tool that allows us to remotely support users from all over the world, from anywhere in the world.

Excellent software for pushing critical notifications out to staff.

Manager reduced the number of service order requests by 35% just in one month allowing all employees to focus on providing effective and efficient public services.

Fantastic products that enhances productivity and supports safeguarding in our environment.

We were lacking the ability to monitor our student(s) while on desktops. Teacher(s) would have to walk around the classroom to keep our student(s) on task. It was difficult for a teacher to tell whether a student was following along with class work or surfing the internet and visiting non-related school approved websites. With the implementation of SoftLINK our teacher(s) can now monitor all student workstations from their desktop. The content filtering has been awesome for us. The student(s) are definitely kept on task. Our teachers get a lot of use out of SoftLINK's other features also. I would say Applied Computer System's service and technical support would definitely be a 10+.

Manager gives us the ability to reach all of our laptop, desktop and table users across teh globe! Without this tool, we simply could not reach our user estate!!

The software does what it is supposed to do: notify! It is extremely easy to roll out to client computers. The interface is very easy to use.

Manager is a fantastic solution because it has very minimal demand of system resources and extreme flexibility.

Thank you for doing such a great job for us. The entire process, from the initial specs to the final installation was a breeze for us. And learning how to use the LINK System was easy with just a few minutes with Todd. Our instructors love the new LINK System.

The system works as advertised. It is perfect for our new classrooms.

Notify has been a valuable tool for us to ensure that in the event of a "lockdown" incident, we're able to instantly communicate with users across the academy to ensure that everyone remains safe.

DNA for us is used in a manner to keep staff more accountable for their usage of technology, which in turn means more time spent on work and less time spent surfing the web.

DNA has solved all of our needs and has even more functionality than we expected.

We use Notify as it is the quickest way to communicate with staff when we need to. It just works!

A solid product, reliable, simple, and straight forward to use and very easy to set up. Used here on a daily basis for sending messages to staff. Invaluable for IT service information and urgent messages.

Due to there being many automated processes within DNA, it really has saved the IT team a lot of time from device discovery to application monitoring and enterprise reporting, it has really improved our performance.