Applied Computer Systems, Inc. is committed to keeping your information confidential. ACS will always be transparent regarding the details you provide us with and how that information is used.
When requesting and downloading an evaluation of one of our products, we will ask you for your contact information. This contact information is used to provide you with important information regarding the evaluation of the product. This information is also passed to our sales team who will contact you to help answer any questions during your evaluation period
If you have made contact with us, or we have made contact with you, whether via social media or in person, we will add your name, company and contact details to our CRM along with relevant notes, such as details of discussions.
Our support team will ask for your contact information if you have submitted a support request. The information you provide to our support team is used to provide you with updates regarding the support issue you raise
When you subscribe to our mailing list or you contact us via any of the above methods, we will keep you up-to-date and abreast of our products and offerings. You may ask to be removed from our mailing list at any time
All information is stored in our CRM system (Microsoft Dynamics) and we ensure that only authorized members of our teams have access to your personal information
Applied Computer Systems, Inc. will never sell your information or share it with any third party. However, when necessary to fulfill requests that you have made for further information, we may pass your details onto local subsidiaries or other representatives of the company. We will also share your details with any government agency entitled to this information by law
In the event that Applied Computer Systems, Inc. considers it necessary to contact you by e-mail, post, or telephone in relation to any business-related matter, you consent that we may do so. You may subsequently decline to receive further communications.
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If you have any questions do not hesitate to contact us.
DNA is a product we couldn't live without in IT support - showing us all the information and the devices we have in an instant and giving us quick remote access to our devices to provide support.
Cox Green SchoolWe needed a way to effectively put information in front of our students and the LINK Projection System does that. Every student has a computer and the ability to broadcast directly to their screen instead of a projected image in the front of the room is awesome. For many students, having the information right in front of them is a much more effective tool than general classroom projection. It is also nice to have the ability to blank the computers so that students are not ‘surfing’ during instruction.
Ms. Gordon, Watkins Memorial High SchoolWe have been using Manager for years. It allows us to remote onto our clients computers with ease.
Bloor HomesThe LINK System is excellent, I could not function without it, especially for the primary grades. The feature that benefits me the most is to be able to control each individual computer and also to be able to demonstrate procedures to the class on their individual computer. I use the system all the time to show students how to do different projects step by step. One of the biggest benefits is it is much quicker to be at the computer and help students with questions than to walk around and help students.
Kathy Lyons, St. Mary SchoolWe currently use Notify and have done for a number of years now. It was a great find after we moved from a previous solution. It has been used during critical outages and planned downtime to inform our 6000+ users instantly.
David Smith, Whittington Health NHS TrustOpen the software, type in your message, select the users and off it goes. Invaluable piece of software to keep users informed of important notices or events.
Wayne County GovernmentI love the simplicity of this software to quickly compose and send messages to users and computers across school.
Richard Pugh, St. Anselm's Catholic Primary SchoolWe use it every class and often for in-house presentations. It is a key element of QuickPen's training program.
Mr. Blair, QuickPen InternationalIt is a great way to notify users of system issues and know that you have got direct visibility on their screens. We previously used e-mail to send alerts, but we were not always sure users read them in a timely manner, not to mention the extra workload on the e-mail system.
Rentenbach Inc.I've used Manager every working day for over 15 years, I couldn't support my customers without it!
Granero Data SystemsA really useful tool that allows us to remotely support users from all over the world, from anywhere in the world.
Arcadia PetroleumA solid product, reliable, simple, and straight forward to use and very easy to set up. Used here on a daily basis for sending messages to staff. Invaluable for IT service information and urgent messages.
Michael Groom, Hethersett AcademyWe have the ability to see exactly where all our PCs are - and with DNA pro-actively finding new devices on the network, it has been a real time saver.
Dominic Parckar, DawleysIt shows who has read and acknowledged the alert from the central admin console and even gives us the ability to brand the pop-up notice with our own logo!
Reynolds Auto GroupQuick and easy use to notify our staff of problems. I have recommended the software to many colleagues.
State Governmental AgencyNotify helps us with our lockdown procedures.
Chris Wilson, Ormiston Forge AcademyIt is reliable and easy to use and gives us confidence that all users will be able to use it in an emergency.
Clare Bourne, Furze Down SchoolWe were delighted at the ease with which DNA and ServiceDesk integrated and complemented each other. DNA has gone a long way to helping us resolve issues quickly.
LA FitnessDNA has transformed the IT support, allowing speedy remote access, particularly helpful working on a 110 acre site.
Chris Wilson, Langley SchoolThe LINK System is THE key piece of technology in our chemistry studio classrooms. Because of this system, every student has a front seat! The LINK System provides seamless, always-compatible, high frame rate video to each of our students, as well as student-teacher interaction and remote control. Images and data from a document camera, digital microscope, DVD, laptop, student computers, and other video sources can be displayed easily and controlled with a simple touch screen. Worth every penny!
Mr. Abrams, Truman CollegeWe are pleased to announce the merger of Applied Computer Systems, Inc with NetSupport Inc, a highly trusted and respected educational and corporate software developer. Rest assured you will be provided with the same level of assistance and support you are accustomed to. All existing maintenance/support contracts and subscriptions will be honored by NetSupport; you will not lose the benefits you currently have, nor will your existing contracts be discontinued.
ACS solutions and NetSupport identical counterparts:
| SoftLink | NetSupport School |
| DNA | NetSupport DNA |
| Notify | NetSupport Notify |
| Manager | NetSupport Manager |
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