We have been using Manager for years. It allows us to remote onto our clients computers with ease.

I've used Manager every working day for over 15 years, I couldn't support my customers without it!

We use it every class and often for in-house presentations. It is a key element of QuickPen's training program.

We have used LINK Systems from Applied Computer Systems here at SUNY Oneonta for many years in several computer labs. They have had the desired effect of giving the instructor control of the student monitors, so the instructor can focus student attention where he or she wants it. The system is very intuitive to use and so, requires little to no training. These systems have been very dependable and for the few times we've needed it, ACS support has been very good. We are currently in the process of converting from the hardware based LINK systems to the ACS SoftLINK software based system and are having the same success with that.

A really useful tool that allows us to remotely support users from all over the world, from anywhere in the world.

Since Notify was put in place here at Martin House, I have had no issues with the software. It is simple to use, effective and fast. Have already recommended it to others.

Nothing is better than DNA!

The LINK System is excellent, I could not function without it, especially for the primary grades. The feature that benefits me the most is to be able to control each individual computer and also to be able to demonstrate procedures to the class on their individual computer. I use the system all the time to show students how to do different projects step by step. One of the biggest benefits is it is much quicker to be at the computer and help students with questions than to walk around and help students.

Thus far it is working great and a couple of the faculty use the laptop connection and love it. It is a great way to control what the students see on their screens, especially in a large capacity room. I would not go with anything else. We have been using LINK System since 1998.

We were delighted at the ease with which DNA and ServiceDesk integrated and complemented each other. DNA has gone a long way to helping us resolve issues quickly.

We've been using Manager with one of our customers and it's been reliable, resilient, and easy to use.

DNA for us is used in a manner to keep staff more accountable for their usage of technology, which in turn means more time spent on work and less time spent surfing the web.

We have found the LINK System set ups are very beneficial to our instructors. They no longer have to constantly walk around the classroom to look over student shoulders to see how they are progressing. Instructors can interact with students having issues and blank all the screens when they want their attention. The most valuable feature is the instructor’s ability to monitor dual screen audio/video. ACS has been very receptive to our requests and designed special capabilities for us when needed.

Manager reduced the number of service order requests by 35% just in one month allowing all employees to focus on providing effective and efficient public services.

Thank you for doing such a great job for us. The entire process, from the initial specs to the final installation was a breeze for us. And learning how to use the LINK System was easy with just a few minutes with Todd. Our instructors love the new LINK System.

DNA has greatly reduced the burden on the IT team with its software deployment. The safeguarding tool has been invaluable.

There may be other similar systems out there readily available, either above or below their cost, but with their excellent products, knowledge, and customer service, it is worth every penny to work with ACS, Inc. and purchase the LINK System.

We were looking for a management tool to enhance instruction and to allow the monitoring of students as they work. We tried several network systems but found the intensive graphic requirements of the cad and 3D solid modeling software made the video response too slow.I saw the LINK System used at a local college, that was all it took. I knew I had to have it! The ability to focus each student on their own screen during direct instruction is invaluable. The ability to take control of the student station from the teacher station is important. If a student has a question there is no need to go to that station. If you would like to use that student’s screen for helping or instructing other students you can transmit that individual student’s screen to all the other student stations. We have used the LINK System since 1999. Applied Computer Systems is excellent. Their customer service is second to none! They are prompt, and courteous. If you call with a problem, they will do whatever it takes to solve that problem.

DNA is a product we couldn't live without in IT support - showing us all the information and the devices we have in an instant and giving us quick remote access to our devices to provide support.

It attests to the old adage, "build it, and they will come." We very much value it and it's an important part of our teaching in that lab. Several colleagues in our department use it. That lab is seen as real desirable, and has made many projects possible, besides our teaching. Don't know how we did without it. I'm thinking about putting some material about it up on my website, as I think it's really a cool set of tools for us. I remember your helpfulness and support, and have appreciated them very much.