At Applied Computer Systems, we provide outstanding customer service and consistently hear about it from our customers. Take a look at our unsensored and real testimonials below and learn more about our company.
We were lacking the ability to monitor our student(s) while on desktops. Teacher(s) would have to walk around the classroom to keep our student(s) on task. It was difficult for a teacher to tell whether a student was following along with class work or surfing the internet and visiting non-related school approved websites. With the implementation of SoftLINK our teacher(s) can now monitor all student workstations from their desktop. The content filtering has been awesome for us. The student(s) are definitely kept on task. Our teachers get a lot of use out of SoftLINK's other features also. I would say Applied Computer System's service and technical support would definitely be a 10+.
Mr. Fallis , Crow Creek Tribal Schools
For instructional purposes, the training department at the nuclear facility wanted an alternative method of utilizing media and PowerPoint in the classroom and SoftLINK was the solution. Ameren's Callaway facility has approximately 35 instructors who are constantly faced with providing new and creative methods of presentation. Keeping students involved in the presentation and making sure they are at the same point as the instructor is key. With SoftLINK instructors can maintain control of student computers during presentations and ensure that students are on track. The added benefit of controlling the access to other software or websites while in class is invaluable. ACS is very helpful when dealing with questions and issues.
Ms. Waller , Ameren
I'm always so impressed when I call or email ACS! I receive quick email replies. I get a live person when calling, and Todd has been a great support on the technology side. Not to mention, SoftLINK (Windows) and Assist (Mac) are great products - they are easy to use and configure and we have lots of options for managing our devices. For these reasons, we have selected to use SoftLINK and Assist for our school's computer management software.
Anita Jennings , Guerneville School, Guerneville, CA
We hosted our first SoftLINK training session for 2014 last week and everything went smoothly. Our students are all adults working in laboratories around the world, they just loved having the ability to see the instructor's screen on their desk next to the one they were working with. Huge benefit over have a projected instructor's screen in the front of the room.
Mr. Hindbaugh , Accelerated Technology Lab
The product is easy to use/has the tools that are needed, the support is second to none. 5 stars all the way!
Adam Baxter , Frewen College
ACS is one of the most professional companies I’ve ever had to deal with, very courteous and their tech support is top notch.
Mr. Kipp , Cal State Fullerton
Our experience with SoftLINK has been excellent. Thank you for providing us with outstanding service through the years. I will definitely keep SoftLINK in mind should I come across future lab projects.
Mr. Koo , Cal State Polytechnic University, Pomona
Instructor loves the SoftLINK program and it works great from my end. I gave your name to our middle school tech coordinator as they are thinking about buying the program.
Mr. Garvin , Piedmont High School
HSU continues to be quite pleased with SoftLINK. For what it is worth, it is one of our most cost efficient and low-maintenance pieces of software. It works as advertised and comes at a very competitive price. For those things, we are thankful.
Mr. Seekins , Hardin-Simmons University
I love the fact that I can restrict internet access - basically I just love it!
Kim Bennet , Cherokee County School District
ACS has great tech support and quick turn-around time. I'm always able to get a hold of Monica and she gets our product to us quickly. The professors really enjoy the "show" and "share" features in the classes. They also like the private chat for students who don't want to ask a question in front of the class. Testing screen is a winner too. I use the SoftLINK Tech console almost exclusively to update our labs either from my office or by going into a closed lab and running Tech console from a laptop. It makes my job go a lot quicker. I love the mass login feature and the remote commands feature. The inventory feature is invaluable. We have also used the SoftLINK Tech Console to catch 1 hacker! In addition, it saves us power. I can pull up the thumbnail of a lab in the late afternoon, see what machines are idle, and just quickly shut them down. I use the "mass copy" feature all the time. I also like the "screen lock" feature when I'm updating from remote and need to keep people off the machines. I couldn't imagine us getting all of our work orders done without the SoftLINK Tech Console. We love SoftLINK. I just deployed 3 new labs, and it was the first piece of software that I told my boss "I must have to get these labs knocked out quickly."
Ms. Morris , Cameron University
The technology service you provide is so important to our program at the detention facility. SoftLINK is the best software on the market in my opinion with 13 years in education!
Lyndsey Todaro , OLV Human Services
With schools moving to 1:1 technology and students facing more distractions than ever, it is essential to purchase classroom-monitoring software. I have tried other monitoring software, but this one is hands-down the best, most reliable, and easiest to use. It is a GAME-CHANGER!
Laura Roy , Charter Oak High School
SoftLINK is easy to use, seamless to the trainee and easy to show new trainers how to use it. It has been invaluable to us during these remote trainings. SoftLINK has undoubtedly saved dozens of hours of work across multiple trainers and training sessions.
Tim Brewer , PSI Metals, GmbH
When meeting face to face isn’t possible, as with facing this Covid-19 pandemic, SoftLINK is the next best option.
Dionne Iglehart , Sense Corp
Thank you for doing such a great job for us. The entire process, from the initial specs to the final installation was a breeze for us. And learning how to use the LINK System was easy with just a few minutes with Todd. Our instructors love the new LINK System.
Mr. Kazee , Palm Beach County Sheriff's Office
The LINK Systems are still going strong, and if asked, can highly recommend them. However, with our ever decreasing budgets, I doubt we'll be able to upgrade any time in the near future. The big problem with making a good product: They last too darn long!
Mr. Jung , San Mateo Adult School
Yes all is well with the LINK System. It is the best teaching tool I have ever used. We have new SmartBoards in our classrooms but one of my students just yesterday said they prefer the LINK System for my demonstrations. I agree.
Mr. Baierwalter , Bluffton H.S.
The LINK System is THE key piece of technology in our chemistry studio classrooms. Because of this system, every student has a front seat! The LINK System provides seamless, always-compatible, high frame rate video to each of our students, as well as student-teacher interaction and remote control. Images and data from a document camera, digital microscope, DVD, laptop, student computers, and other video sources can be displayed easily and controlled with a simple touch screen. Worth every penny!
Mr. Abrams , Truman College
We have used LINK Systems from Applied Computer Systems here at SUNY Oneonta for many years in several computer labs. They have had the desired effect of giving the instructor control of the student monitors, so the instructor can focus student attention where he or she wants it. The system is very intuitive to use and so, requires little to no training. These systems have been very dependable and for the few times we've needed it, ACS support has been very good. We are currently in the process of converting from the hardware based LINK systems to the ACS SoftLINK software based system and are having the same success with that.
Mr. English , SUNY Oneonta
The LINK Projection System is a great teaching tool to have in our lower school computer lab! I can model and transmit what I want the students to learn and each student can see my monitor displayed on their monitor. Their eyes are where they need to be to complete the steps I am teaching. The blank out button lets me get everyone to stop and focus. I am glad such a device is available for teaching computers! We have investigated some software solutions, but none were nearly as good as the hardware solution for our particular needs. Our lab uses some older educational games and these either would not work, or worked far too slowly, using software solutions. The real beauty of the hardware solution is its speed, and compatibility. Our system was first installed in 1997, yet when we replaced the computers this last summer with new ones (probably the 4th time since the original install), everything kept working great. Also, when we had a power supply go out 2 years ago, we were able to purchase a replacement without problem.
Mr. Cox , St. Francis of Assisi Catholic School
It attests to the old adage, "build it, and they will come." We very much value it and it's an important part of our teaching in that lab. Several colleagues in our department use it. That lab is seen as real desirable, and has made many projects possible, besides our teaching. Don't know how we did without it. I'm thinking about putting some material about it up on my website, as I think it's really a cool set of tools for us. I remember your helpfulness and support, and have appreciated them very much.
Mr. Barton , Davidson College
The system works as advertised. It is perfect for our new classrooms.
Mr. Sparks , South Plains College
Thus far it is working great and a couple of the faculty use the laptop connection and love it. It is a great way to control what the students see on their screens, especially in a large capacity room. I would not go with anything else. We have been using LINK System since 1998.
S. Hudgins-Summtrahall, ABD , East Central University
Our faculty wanted to have the options to blank, transmit or control student workstations. I would recommend any type of academic university needing this product to look no further.
Mr. Kipp , Cal State Fullerton
The LINK System is excellent, I could not function without it, especially for the primary grades. The feature that benefits me the most is to be able to control each individual computer and also to be able to demonstrate procedures to the class on their individual computer. I use the system all the time to show students how to do different projects step by step. One of the biggest benefits is it is much quicker to be at the computer and help students with questions than to walk around and help students.
Kathy Lyons , St. Mary School
We use it every class and often for in-house presentations. It is a key element of QuickPen's training program.
Mr. Blair , QuickPen International
We needed a way to effectively put information in front of our students and the LINK Projection System does that. Every student has a computer and the ability to broadcast directly to their screen instead of a projected image in the front of the room is awesome. For many students, having the information right in front of them is a much more effective tool than general classroom projection. It is also nice to have the ability to blank the computers so that students are not ‘surfing’ during instruction.
Ms. Gordon , Watkins Memorial High School
The LINK System is ergonomically beneficial to all the students, an exciting and fun delivery of content, eliminates “bad seat” conditions, and is beneficial to instructor’s time and amount of content to be delivered. The most useful features are transmit, testing, student view, and keyboard/mouse control. My overall experience with the LINK System and Applied Computer Systems, Inc. is wonderful.
Mr. Sheehy , Buckeye Career Center
We have found the LINK System set ups are very beneficial to our instructors. They no longer have to constantly walk around the classroom to look over student shoulders to see how they are progressing. Instructors can interact with students having issues and blank all the screens when they want their attention. The most valuable feature is the instructor’s ability to monitor dual screen audio/video. ACS has been very receptive to our requests and designed special capabilities for us when needed.
Information Technology Director , Goodfellow Air Force Base
We were looking for a management tool to enhance instruction and to allow the monitoring of students as they work. We tried several network systems but found the intensive graphic requirements of the cad and 3D solid modeling software made the video response too slow.I saw the LINK System used at a local college, that was all it took. I knew I had to have it! The ability to focus each student on their own screen during direct instruction is invaluable. The ability to take control of the student station from the teacher station is important. If a student has a question there is no need to go to that station. If you would like to use that student’s screen for helping or instructing other students you can transmit that individual student’s screen to all the other student stations. We have used the LINK System since 1999. Applied Computer Systems is excellent. Their customer service is second to none! They are prompt, and courteous. If you call with a problem, they will do whatever it takes to solve that problem.
Mr. Wright , Bloomfield Central School District
There may be other similar systems out there readily available, either above or below their cost, but with their excellent products, knowledge, and customer service, it is worth every penny to work with ACS, Inc. and purchase the LINK System.
Steve Tomory , Rio Hondo College
Nothing is better than DNA!
Todd , ACS
A great product and great customer service has kept us using Manager for years!
Bobby Amin , Airport Coordination LTD
Manager is very easy to configure and use.
Bradley Estate Agents
I've used Manager every working day for over 15 years, I couldn't support my customers without it!
Granero Data Systems
We've been using Manager with one of our customers and it's been reliable, resilient, and easy to use.
Kamran Khan , Solar Communications LTD
Manager gives us the ability to reach all of our laptop, desktop and table users across teh globe! Without this tool, we simply could not reach our user estate!!
David Lloyd Clubs
A really useful tool that allows us to remotely support users from all over the world, from anywhere in the world.
Arcadia Petroleum
We have been using Manager for years. It allows us to remote onto our clients computers with ease.
Bloor Homes
DNA is so easy to use and helps us keep a watchful eye over students as they use computer equipment.
Joanne Hughes , Cherry Fold Community Primary School
DNA has solved all of our needs and has even more functionality than we expected.
UNICEF
DNA has greatly reduced the burden on the IT team with its software deployment. The safeguarding tool has been invaluable.
Merchant Taylors Prep
DNA has been instrumental in terms of network and asset management here at Marmalade.
Alex Smith , Marmalade
Great product and good support when there is an issue.
Luke Capper , Christ the King Catholic High School
The features that really attracted us are the phrase matching and USB controls, both of which are much improved over our previous system, and the price being half what we were paying!
Matt Furneaux , Humphrey Davy School
DNA has transformed the IT support, allowing speedy remote access, particularly helpful working on a 110 acre site.
Chris Wilson , Langley School
It's useful to be able to connect into other machines and being able to set individual polices on those machines. Another great element is being able to remotely use applications such as task manager, powershell and command prompt without having to disrupt user.
Arun Abraham , Testwood School
DNA is a product we couldn't live without in IT support - showing us all the information and the devices we have in an instant and giving us quick remote access to our devices to provide support.
Cox Green School
DNA for us is used in a manner to keep staff more accountable for their usage of technology, which in turn means more time spent on work and less time spent surfing the web.
Aaron Meyer , City of Dickinson
Due to there being many automated processes within DNA, it really has saved the IT team a lot of time from device discovery to application monitoring and enterprise reporting, it has really improved our performance.
Dermont Woods , Cork National Roads Office
We have the ability to see exactly where all our PCs are - and with DNA pro-actively finding new devices on the network, it has been a real time saver.
Dominic Parckar , Dawleys
With DNA, I can generate reports to see results and savings. This is an important feature for us as we weren't able to do this with any other products we had tried before.
KCEOC Community Action
We were delighted at the ease with which DNA and ServiceDesk integrated and complemented each other. DNA has gone a long way to helping us resolve issues quickly.
LA Fitness
Notify is an important tool in our emergency plan.
Cotham School
Notify is extremely easy to use and train staff on the ability to send alerts.
St. Joseph's Health
Notify offers a cost-effective solution for broadcasting messages across your organization.
Dominic Magro , South London and Maudsley NHS Foundation Trust
Easy and reliable - the whole package ticks a lot of compliance boxes at an affordable price.
James Barraon , Brighton and Hove High School
Simple to Set up. Simple to Use!
Jamie Stevens , Carter Community School
Notify has worked perfectly every time we have needed to use it!
Dereham Sixth Form
A solid product, reliable, simple, and straight forward to use and very easy to set up. Used here on a daily basis for sending messages to staff. Invaluable for IT service information and urgent messages.
Michael Groom , Hethersett Academy
The product does what we require and the tech support has been excellent, very knowledgeable with fast responses.
Daniel Buck , Derwen College
ACS has a tremendous customer service record and provides top of the line products for your classroom.
Snazzo Productions , Snazzo Productions
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