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At Applied Computer Systems, we provide outstanding customer service and consistently hear about it from our customers. Take a look at our unsensored and real testimonials below and learn more about our company.
We hosted our first SoftLINK training session for 2014 last week and everything went smoothly. Our students are all adults working in laboratories around the world, they just loved having the ability to see the instructor's screen on their desk next to the one they were working with. Huge benefit over have a projected instructor's screen in the front of the room.
Mr. Hindbaugh , Accelerated Technology Lab
For instructional purposes, the training department at the nuclear facility wanted an alternative method of utilizing media and PowerPoint in the classroom and SoftLINK was the solution. Ameren's Callaway facility has approximately 35 instructors who are constantly faced with providing new and creative methods of presentation. Keeping students involved in the presentation and making sure they are at the same point as the instructor is key. With SoftLINK instructors can maintain control of student computers during presentations and ensure that students are on track. The added benefit of controlling the access to other software or websites while in class is invaluable. ACS is very helpful when dealing with questions and issues.
Ms. Waller , Ameren
Our experience with SoftLINK has been excellent. Thank you for providing us with outstanding service through the years. I will definitely keep SoftLINK in mind should I come across future lab projects.
Mr. Koo , Cal State Polytechnic University, Pomona
ACS is one of the most professional companies I’ve ever had to deal with, very courteous and their tech support is top notch.
Mr. Kipp , Cal State Fullerton
We were lacking the ability to monitor our student(s) while on desktops. Teacher(s) would have to walk around the classroom to keep our student(s) on task. It was difficult for a teacher to tell whether a student was following along with class work or surfing the internet and visiting non-related school approved websites. With the implementation of SoftLINK our teacher(s) can now monitor all student workstations from their desktop. The content filtering has been awesome for us. The student(s) are definitely kept on task. Our teachers get a lot of use out of SoftLINK's other features also. I would say Applied Computer System's service and technical support would definitely be a 10+.
Mr. Fallis , Crow Creek Tribal Schools
I'm always so impressed when I call or email ACS! I receive quick email replies. I get a live person when calling and Todd has been a great support on the tech-side. Not-to-mention Softlink (Windows) and Assist (Mac) are great products: Easy to use and configure, lots of options for managing our devices. For these reasons, we have decided to use Softlink & Assist for our school's computer management software.”
Ms. Jennings , Guerneville School
ACS has great tech support and quick turn-around time. I'm always able to get a hold of Monica and she gets our product to us quickly. The professors really enjoy the "show" and "share" features in the classes. They also like the private chat for students who don't want to ask a question in front of the class. Testing screen is a winner too. I use the SoftLINK Tech console almost exclusively to update our labs either from my office or by going into a closed lab and running Tech console from a laptop. It makes my job go a lot quicker. I love the mass login feature and the remote commands feature. The inventory feature is invaluable. We have also used the SoftLINK Tech Console to catch 1 hacker! In addition, it saves us power. I can pull up the thumbnail of a lab in the late afternoon, see what machines are idle, and just quickly shut them down. I use the "mass copy" feature all the time. I also like the "screen lock" feature when I'm updating from remote and need to keep people off the machines. I couldn't imagine us getting all of our work orders done without the SoftLINK Tech Console. We love SoftLINK. I just deployed 3 new labs, and it was the first piece of software that I told my boss "I must have to get these labs knocked out quickly."
Ms. Morris , Cameron University
I'm always so impressed when I call or email ACS! I receive quick email replies. I get a live person when calling, and Todd has been a great support on the technology side. Not to mention, SoftLINK (Windows) and Assist (Mac) are great products - they are easy to use and configure and we have lots of options for managing our devices. For these reasons, we have selected to use SoftLINK and Assist for our school's computer management software.
Anita Jennings , Guerneville School, Guerneville, CA
Instructor loves the SoftLINK program and it works great from my end. I gave your name to our middle school tech coordinator as they are thinking about buying the program.
Mr. Garvin , Piedmont High School
HSU continues to be quite pleased with SoftLINK. For what it is worth, it is one of our most cost efficient and low-maintenance pieces of software. It works as advertised and comes at a very competitive price. For those things, we are thankful.
Mr. Seekins , Hardin-Simmons University
We have found the LINK System set ups are very beneficial to our instructors. They no longer have to constantly walk around the classroom to look over student shoulders to see how they are progressing. Instructors can interact with students having issues and blank all the screens when they want their attention. The most valuable feature is the instructor’s ability to monitor dual screen audio/video. ACS has been very receptive to our requests and designed special capabilities for us when needed.
Information Technology Director , Goodfellow Air Force Base
We needed a way to effectively put information in front of our students and the LINK Projection System does that. Every student has a computer and the ability to broadcast directly to their screen instead of a projected image in the front of the room is awesome. For many students, having the information right in front of them is a much more effective tool than general classroom projection. It is also nice to have the ability to blank the computers so that students are not ‘surfing’ during instruction.
Ms. Gordon , Watkins Memorial High School
Our faculty wanted to have the options to blank, transmit or control student workstations. I would recommend any type of academic university needing this product to look no further.
Mr. Kipp , Cal State Fullerton
The system works as advertised. It is perfect for our new classrooms.
Mr. Sparks , South Plains College
We have used LINK Systems from Applied Computer Systems here at SUNY Oneonta for many years in several computer labs. They have had the desired effect of giving the instructor control of the student monitors, so the instructor can focus student attention where he or she wants it. The system is very intuitive to use and so, requires little to no training. These systems have been very dependable and for the few times we've needed it, ACS support has been very good. We are currently in the process of converting from the hardware based LINK systems to the ACS SoftLINK software based system and are having the same success with that.
Mr. English , SUNY Oneonta
Yes all is well with the LINK System. It is the best teaching tool I have ever used. We have new SmartBoards in our classrooms but one of my students just yesterday said they prefer the LINK System for my demonstrations. I agree.
Mr. Baierwalter , Bluffton H.S.
We were looking for a management tool to enhance instruction and to allow the monitoring of students as they work. We tried several network systems but found the intensive graphic requirements of the cad and 3D solid modeling software made the video response too slow.I saw the LINK System used at a local college, that was all it took. I knew I had to have it! The ability to focus each student on their own screen during direct instruction is invaluable. The ability to take control of the student station from the teacher station is important. If a student has a question there is no need to go to that station. If you would like to use that student’s screen for helping or instructing other students you can transmit that individual student’s screen to all the other student stations. We have used the LINK System since 1999. Applied Computer Systems is excellent. Their customer service is second to none! They are prompt, and courteous. If you call with a problem, they will do whatever it takes to solve that problem.
Mr. Wright , Bloomfield Central School District
The LINK System is excellent, I could not function without it, especially for the primary grades. The feature that benefits me the most is to be able to control each individual computer and also to be able to demonstrate procedures to the class on their individual computer. I use the system all the time to show students how to do different projects step by step. One of the biggest benefits is it is much quicker to be at the computer and help students with questions than to walk around and help students.
Kathy Lyons , St. Mary School
We use it every class and often for in-house presentations. It is a key element of QuickPen's training program.
Mr. Blair , QuickPen International
The LINK Systems are still going strong, and if asked, can highly recommend them. However, with our ever decreasing budgets, I doubt we'll be able to upgrade any time in the near future. The big problem with making a good product: They last too darn long!
Mr. Jung , San Mateo Adult School
Nothing is better than DNA!
Todd , ACS
ACS has a tremendous customer service record and provides top of the line products for your classroom.
Snazzo Productions , Snazzo Productions